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Protect yourself from data loss and fraud

There’s no end to the ways people are trying to steal personal data and gain illegal access to your financial accounts these days. Being able to identify fraudulent activity before it turns you into a victim is key. There are steps you can take to make it harder for someone to commit fraud.

Corebridge Financial has industry-leading security systems and practices in place to monitor and alert us to suspicious activity. You can help keep your assets safe through these additional actions.

Enable account alerts. Set up real-time alerts for all transactions, changes to account information and login attempts. That way you’ll know immediately if something suspicious happens.
Use strong passwords. Create unique, complex passwords for each of your accounts. Use a combination of both uppercase (A-Z) and lowercase (a-z) letters, numbers (0-9), and/or special characters (@ . _). Do not use the same password across multiple sites or devices. Avoid using easily guessable information like birthdays or names.
Enable multifactor authentication. This adds an extra layer of security, making it harder for unauthorized users to access your accounts.
Monitor accounts regularly. Make it a habit to review your account activity at least once a month. If anything looks off, call right away.
Set trading limits for investment accounts. You can set restrictions on trading amounts or the number of trades within a specific period. These limits can serve as an additional barrier against fraudulent activity.
Use a dedicated device. Whenever possible, use a dedicated device (like a personal computer) to access your investment accounts. Avoid logging in from public Wi-Fi networks or shared devices, which can be more vulnerable to hacking attempts.
Handle beneficiary changes carefully. If you need to update beneficiary information on your Corebridge accounts, always contact us directly. This ensures the change is properly documented and prevents potential fraudsters from exploiting your account.
Confirm the sender of emails and texts. Check if any suspicious message or email really came from your financial institution, including Corebridge. Look at the full address of the sender. If you’re unsure, don’t click any links! Log in to your account through the website or app to review recent activity.
Contact your provider directly. If you suspect fraudulent activity on your accounts, always contact your financial institution directly. Do not click on links or call phone numbers contained in suspicious communications.

What to do if you’re the victim of a scam

If you fall victim to a scam, it’s important to act quickly to minimize damage. Here are the key steps to take.

1. Stop any further communication.

Immediately cease all contact with the scammer. Scammers often attempt to manipulate their victims further.

2. Secure your accounts.

Change passwords. Update passwords for email, social media and financial accounts.
Enable two-factor authentication (2FA). Use 2FA on important accounts to add an extra layer of security.

3. Contact your financial institution.

Report the incident as soon as you find out.
For Corebridge, call us immediately at 1.800.448.2542 or fill in our Fraud Reporting Form online. For all available contact options, visit our Contact us page.

4. Report the scam to:

Banks or financial institutions. Contact Corebridge and/or your bank or credit card company to report the incident. They can monitor for suspicious activity and potentially stop unauthorized transactions.
Credit bureaus. Place a fraud alert or credit freeze with major credit bureaus (Experian, Equifax and TransUnion) to protect against identity theft.
Local authorities. File a report with the local police department.
National cyber security centers. Report fraud to the Federal Trade Commission (FTC) at IdentityTheft.gov and the FBI’s Internet Crime Complaint Center.

5. Monitor your accounts.

Financial accounts. Keep a close eye on your financial statements for unauthorized transactions.
Credit reports. Regularly review credit reports for new accounts or inquiries that you didn’t initiate.

6. Recover lost funds (if possible).

Chargebacks. If the scam involved a credit or debit card, contact the issuer to request a chargeback for fraudulent transactions.
Wire transfers. Contact the sending bank immediately if a wire transfer was involved. They might be able to stop or reverse it if caught quickly.

7. Scan your devices.

Run a security scan on your devices to check for malware or keylogging software that may have been installed.

8. Consider identity theft protection services.

Services like LifeLock, IdentityForce and others can help monitor your identity and financial accounts for signs of fraud.

9. Educate yourself and stay vigilant.

Scams are always changing and becoming more sophisticated, so continue learning about common scams and phishing techniques to avoid falling victim in the future.

Learn how to stop fraud before it happens

Your investments are key to your financial future. By regularly monitoring your accounts, enabling extra security measures and staying vigilant for unusual behavior, you can better protect your assets. Remember, if you ever notice anything suspicious, call us immediately at 1.800.448.2542 or fill in our Fraud Reporting Form online. For all available contact options, visit our Contact us page. It’s better to be safe than sorry!

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