Corebridge will restore your account for losses from unauthorized activity in your employer sponsored retirement account(s) record kept by Corebridge, occurring through no fault of your own, subject to these conditions:
- If there’s any suspicion of unauthorized activity in your account(s), our team will work with you and may include law enforcement authorities to investigate what occurred, and your cooperation with our investigation is required.
- We may require a signed sworn statement by you.
- Account reimbursement determinations will be made at our sole discretion upon the conclusion of our investigation.
These conditions are subject to change and may be amended or terminated without notice.
Scenarios that may not be covered are:
- Failure to reasonably protect your account number(s), user name, password, or security questions, including allowing access to that data or providing it to someone else, whether the person is unauthorized or authorized by you to perform transactions on your behalf.
- Unauthorized activity due to negligence or fraud by you.
- Losses resulting from the action or inaction of an employer/plan sponsor or other third party that has been authorized by you or your employer to access the account(s).
- Any security issue from malware or a breach of security that affects the systems of any authorized parties (listed above).
- Failure to notify us of unauthorized activity immediately.
We reserve the right to pursue legal remedies, including without limitation, notifying law enforcement regarding suspected illegal or other wrongdoing as we deem appropriate.
We are not liable for taxes, legal fees or indirect, consequential, lost opportunity costs or similar damages.